Returns & Exchanges

At Duck World, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. Please ensure all original tags are attached and the items are in their original condition to qualify for a full refund.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Pack Your Items

    Securely place the items in their original packaging, ensuring all labels and tags remain intact to prevent damage during transit.

  • 3.
    Print and Attach Label

    Download and print the prepaid shipping label provided by our portal, then affix it clearly to the outside of your return package.

  • 4.
    Drop Off and Track

    Take your package to the nearest authorized shipping carrier location and keep your tracking receipt until your refund is processed.