Frequently Asked Questions

Everything you need to know about your Duck World experience.

What is the standard shipping timeframe?

We offer worldwide shipping. Orders are typically processed within 1-2 business days, and standard shipping takes 5-7 business days depending on your location.

How do I return an item that doesn't fit?

We offer a 30-day return policy. Items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.

What materials are used in Duck World apparel?

We prioritize quality and sustainability. Most of our garments are made from 100% organic cotton, recycled polyester, and eco-friendly dyes to ensure comfort and durability.

How can I track my order status?

Once your order ships, you will receive an email notification with a tracking number and a link to our tracking page where you can monitor your delivery in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna.

Do you offer international shipping?

Yes, Duck World ships to over 50 countries. International shipping rates and delivery times are calculated at checkout based on the destination country.